All orders are processed within 3 business days.
Orders are not processed or shipped on weekends or holidays.
We offer the following shipping options:
United States:
Standard Shipping: 3-4 business days
Economy Shipping: 5-8 business days
Other Countries:
Standard Shipping: 10-20 business days
Economy Shipping: 15-30 business days
Delivery delays can occasionally occur. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
The tracking number will be active within 24 hours.
Our store is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Our store is not liable for any products damaged or lost during shipping.
If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
If you have any questions about the Shipping Policy, please contact us at:
Email: customer@szempty.com
Phone: +86 13802559669
Thank you for shopping with us!