Shipping Policy

Order Processing Time

All orders are processed within 3 business days.

Orders are not processed or shipped on weekends or holidays.

Shipping Time

We offer the following shipping options:

United States:

Standard Shipping: 3-4 business days

Economy Shipping: 5-8 business days

Other Countries:

Standard Shipping: 10-20 business days

Economy Shipping: 15-30 business days

Delivery delays can occasionally occur. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

The tracking number will be active within 24 hours.

Duties and Taxes

Our store is not responsible for any customs and taxes applied to your order.

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Our store is not liable for any products damaged or lost during shipping.

If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about the Shipping Policy, please contact us at:

Email: customer@szempty.com

Phone: +86 13802559669

Thank you for shopping with us!